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Privacy
Collection of information
In order to search for the flights, hotels and tourism services that you need, we have to collect information from you. We collect the information that you provide when you use our search tools and also when you create an account to receive offers for dates defined by you regarding specific destinations or types of journey.
We may also collect information about your location, your requests, your country, your language, or related information, such as metadata.
For mainly statistical purposes, we collect information about how you use our Services, what kinds of content you view or engage with, what searches you carry out, what type of hardware and browser you use, the frequency and duration of your activities.
We also collect information from or about the computers, mobile phones, smart TVs and other devices connected to the web. The information we collect from these devices includes:
- Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, type of browser, plug-ins, file and app names and types;
- Device operations: information about operations and behaviours performed on the device, such as whether a window is in foreground or background, or mouse movements (to help us distinguish humans from bots);
- Identifiers: unique identifiers, device IDs and other identifiers such as those from games, apps and accounts used;
- Device signals: Bluetooth signals and information about nearby Wi-Fi access points and phone masts;
- Data from the device settings: information that you allow us to receive through the device settings that you turn on, such as access to GPS location, camera or photos;
- Network and connections: information such as the name of your mobile operator or ISP, mobile phone number, IP address, connection speed, time zone, language;
- Cookie data: data from cookies stored on your device, including cookie IDs and settings.
How we use information
We use the information that we have (subject to choices you made) as below:
- To provide, personalise and improve our Services: for example, to personalise features and searches and to provide suggestions (such as different trip options that may be more interesting or suitable to your needs) on and off our Services;
- Location-related information: we use location-related information (such as your current location, where you live, the places you like to go, and the businesses and people you're near) to provide, personalise and improve our Services, including ads, for you and others. Location-related information can be based on things such as precise device location (if you've allowed us to collect it), IP addresses and information from your and others' use of our services;
- Ads and other sponsored content: we use the information we have about you to select and personalise ads, offers and other sponsored content that we may show you;
- Communication with you: we use the information that we have to send you marketing communications, communicate with you about our Services and let you know about our Policies and Terms. We also use your information to respond to you when you contact us.
How we share information
We share your information in order to provide to you, for the time you specify, third-party services that we think may be more useful to you, based on your interests.
We work with third-party partners who help us improve our Services and with companies that aggregate information to provide analytics and measurement reports to us and to our partners.
If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.
How to exercise your rights under the GDPR
Under the General Data Protection Regulation you have the right to access, rectify, port and delete your data. You also have the right to object to and restrict certain processing of your data. This includes the right to object to our processing of your data for direct marketing, which you can exercise by using the "unsubscribe" link in such marketing communications.
Data storage, account deactivation and deletion
We store data until it is no longer necessary to provide our services or until your account is deleted – whichever comes first. This case-by-case determination depends on things such as the nature of the data, the reason why it is collected and processed, and relevant legal or operational retention needs.
To delete your account at any time, click HERE.
If you have any doubts or questions, click HERE.