Search for flights Valuair
Valuair Reviews
Valuair technical information
IATA code: --
ICAO code: VLU
Callsign: VALUAIR
Country: Singapore
Airline type: regular
Fleet size: 3
Airline destinations: 5
Airline routes: 7
Flying with Valuair: practical information
Baggage
The embarked baggage allowance of Valuair is 20 kg AUD 40/80 - USD 8/20 per person
The hand baggage allowance of Valuair is 10 kg (55 x 35 x 25 cm) per person
The excess baggage charge is AUD 10/20
Boarding
Check in opening: 2 h
Time acceptance: 40 min
Contacts
Address: Singapore Changi Airport T1,PO Box 323,Singapore 918144
Phone: +61 3 9347 0208
eMail: pr@valuair.com.sg
Useful links
Valuair website:Airline company
Valuair flights and customer reviews
Valuair Limited, founded in 2004, is a Singapore low cost airline. It is different from other low cost airlines for offering a baggage allowance of 20 kg. Purchased in 2005 by Jetstar Asia Airways, the brand Valuair is still maintained for flights in major cities in Indonesia. Its main base of operations is located at the airport Singapore Changi International (iata SIN).
Valuair flight statistics
The average ticket fare for Valuair is 230 Euro
The most used airport by Valuair is Ngurah Rai (Bali)
The most popular route for Valuair is Changi (Singapore) - Ngurah Rai (Bali)
The most common depart time for Valuair is 10:40
Rank major airports served by Valuair
Loading
Valuair monthly price trends
Loading
Valuair customer reviews
Average based on 2 reviews
Punctuality
Earth service
Onboard service
Cleanliness
Convenience
Review summary
2,7
ON 5
Ok
Route Singapore - Surabaya
W Secord7 September 2010
“Truly the worst flight experience ever... I fly on average 200,000K miles a year (Diamond on Delta + a FF with several Asian airlines), and I booked this ValuAir flight for my wife - so she could meet me in Surabaya (her flight originated from Singapore). I understand delays (even the 3-4+ hour ones!!), but when I tried to check the status of the flight, I found it impossible. After trying to check the status online (which showed the plane had landed in Surabaya on time!!), I called the "Jakarta phone number," but it wasn't in service. I then called the Singapore number, and it too wasn't in service (both of these numbers were listed on the website!). I then called the main number, in Australia, and was connected to some call attendant named "Lila" (though I'm sure that's not her real name). The call center I reached was in Malaysia, and Lila didn't speak English well. No worries, I speak bahasa, but still it didn't help. She was so incredibly rude, told me the plane had already landed in Surabaya. When I told Lila I just received a text from my wife informing me the plane was still in Singapore, she said essentially "well then, there's nothing I can do to help." When I asked to speak with her manager, I was told "that's impossible... if you want to complain, you must do so in writing to the office where the flight originated from." I then hung up, called right back, and reached "Steve." Also from the Malaysia call center - he was just as incompetent, but at least a little more pleasant. I finally called the Surabaya airport and I was informed the ValuAir flight still hasn't departed Singapore! You'll save $100 flying on ValuAir, but trust me, it's simply not worth the savings! This is the worst airline and the worst single experience I've ever had... take that from an American who literally circles the globe for business about 8-10 times each year (with monthly USA-Asia trips)!”
Punctuality
Earth service
Onboard service
Cleanliness
Convenience
Route
Bevan20 July 2010
“”
Punctuality
Earth service
Onboard service
Cleanliness
Convenience