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Transaero Reviews
Transaero technical information
IATA code: --
ICAO code: TSO
Callsign: TRANSOVIET
Country: Russian Federation
Airline type: regular
Fleet size: 93
Airline destinations: 156
Airline routes: 229
Flying with Transaero: practical information
Baggage
The embarked baggage allowance of Transaero is 25 kg per person
The hand baggage allowance of Transaero is 8 kg (55 x 40 x 20 cm) per person
The excess baggage charge is 50 EUR
Boarding
Check in opening: 2 h
Time acceptance: 40 min
Contacts
Address: 15th Floor, Buisness-Centre
Phone: +7 (495) 788 80 80 - 8 800 200 23 76
eMail: info@transaero.ru
Useful links
Transaero website:Airline company
Transaero flights and customer reviews
OJSC Transaero Airlines, founded on 28 December 1990 and operational since November 5, 1991 and known simply as Transaero is a Russian airline. Its headquarters is located in Moscow, Russia, near the airport Domodedovo. Transaero operates scheduled and charter domestic and international fliths to many destinations in Europe, Asia, Africa and America. Its main operational bases are located at the airports of Moscow Domodedovo (DME) Vnukovo (VKO), Sheremetyevo (SVO), St. Petersburg Pulkovo (LED) and Ekaterinburg Koltsovo (SVX). It Frequent flyer program is "Transaero Privilege Program", while the airport lounge is "Transaero Business Class Lounge". Transaero ceased operations on 1 October 2015.
Transaero flight statistics
The average ticket fare for Transaero is 653 Euro
The most used airport by Transaero is Vnukovo (Moscow)
The most popular route for Transaero is Internacional (Punta Cana) - Antalya (Antalya)
The most common depart time for Transaero is 15:25
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Transaero monthly price trends
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Transaero customer reviews
Average based on 10 reviews
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Review summary
2,8
ON 5
Ok
Trend
Route Milan - Bangkok
Novi Franco16 April 2015
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Route Moscow - Los Angeles
Mu15 April 2015
“by far my worst experience. They are extremely rude and they have zero customer service.I dont know but I think it is a russian thing. They were so RUDE and cold, I was shocked actually. I really wanna beat the hell out of some of them but I will not. They are charging extra for the seats, the ticket itself!!,the food, the drinks, and the luggages. Despite the fact that they are in Los Angeles, nobody can speak english at the airport. Why do you employ people who suck at customer service and cant talk nothing but russian?. They hang up on me several times, I called them to lear how much I need to pay for extra luggages but the bitching agent yelled at me on the phone I dont know why. This is by far the worst experience I have ever had. MARK MY WORST AND STAY AWAY FROM THEM”
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Route Milan -Bangkok
Sandro1 April 2015
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Route Moscow - Bangkok
Sandro1 April 2015
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Route Kazan - Mosca - Milan Malpensa
Bruno Corti20 December 2014
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Route Barcelona - Moscow Domodedovo
Regina Insa Martinez12 May 2014
“I can say is one of the worst customer service I have ever seen. Crew on checkin desk weren´t able to manage the customer on one queue. The drop off queue exists for nothing: you have your board card but they obligued you to do againg the queue, cause is mixed with customer with out board card. The stewadesses cweing gum with out looking at your eyes when talk to you... disgusting and rude crew. NO recomendable at all.”
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Route Moscow - Miami
OSMAN PAVEL COREA AGUILERA17 August 2012
“I've been trying to call them at the phone number 84957888080 for one entire hour, but it's been impossible to communicate, and by calling the 0808 the servic that they give you is awful. Their support devices are really poor.”
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Route DME-LED-DME, DME-TLV-DME, DME-RIX-DME, DME-JFK-DME, DME-MIA-DME, DME-LHR-DME, DME-ODS-DME.
Boris7 June 2011
“I've flown with TSO for about 100 times in previous 4 years, and always have been given an excellent service. However, there were few delays but 3-4 delays for more than 100 flights is great result, I believe.Highly recommend Transaero for flights to Russia and CIS.”
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Route Moscow-Saint Petersburg-Moscow - Moscow-Hurghada-Moscow - Moscow-Punta Cana-Moscow
Gorislav2 February 2011
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Route Moscow - Khabarovsk - Moscow
Arseniy21 July 2010
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