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Thomas Cook Airlines Reviews
Thomas Cook Airlines technical information
IATA code: MT
ICAO code: TCX
Callsign: KESTREL
Country: United Kingdom
Airline type: regular
Fleet size: 32
Airline destinations: 72
Airline routes: 218
Flying with Thomas Cook Airlines: practical information
Baggage
The embarked baggage allowance of Thomas Cook Airlines is 20 kg per person
The hand baggage allowance of Thomas Cook Airlines is 5 kg (43 x 28 x 23 cm) per person
The excess baggage charge is £ 14 per kg
Boarding
Check in opening: 2,5 h
Time acceptance: 60 min
Contacts
Address: Hangar 1, Western Maintenance Area,Runger Lane,Manchester M90 3FL,UK
Phone: 0844 855 0515 - +44 161 232 66 00
eMail: pressoffice@thomascook.com
Useful links
Thomas Cook Airlines website:Airline company
Thomas Cook Airlines flights and customer reviews
Thomas Cook Airlines, founded on 30 March 2008, is a British charter airline based in Manchester, England. It serves different countries in Europe, with particular focus on the Mediterranean, North Africa, North America and the Caribbean. Its main hubs are in the airports of Belfast, Birmingham, Bristol, Cardiff, East Midlands, London Gatwick, Glasgow, London Stansted, Manchester and Newcastle.
Thomas Cook Airlines flight statistics
The average ticket fare for Thomas Cook Airlines is 992 Euro
The most used airport by Thomas Cook Airlines is Gatwick (London)
The most popular route for Thomas Cook Airlines is Capodichino (Naples) - Gatwick (London)
The most common depart time for Thomas Cook Airlines is 07:00
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Thomas Cook Airlines customer reviews
Average based on 5 reviews
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Review summary
2,9
ON 5
Ok
Route Tenerife Sur - Manchester
Robert30 August 2014
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Route Manchester - Turin
Neil2 April 2012
“Me and my partner recently went on a skiing holiday with Neilson (the ski package company of Thomas Cook). Although the actual holiday was fine the flights were absolutely terrible. The outbound flight was delayed by 3 hours and the return flight was delayed by 13 HOURS. During this time in spent in the airport the 250 passengers were given a single bottle of water and what can only be described as uneatable mush. We therefore spent an additional £55 of our own money on meals in the airport.TC made no effort to ensure that the flight delay was minimised (the flight duration was only 1.5 hours, so another plane could have potentially have been despatched 11.5 hours prior to when we finally took off). When we finally arrived back in the middle of the night, TC would not help any passengers who had missed their train get home, so we spent an additional £70 on a taxi home.After writing to TC on 3 occasions (and each time waiting over 3 weeks for what can be described as 'template' reply) they offered a mere apology and 'Hoped we would consider flying with them again soon'.I discourage anyone from flying with TC or any TC brands, as the service you are likely to receive will probably be terrible!!!”
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Route Manchester - Vancouver
Barney14 February 2012
“The trip to Vancouver wasn't bad. The return trip has been awful. Seats were uncomfortable and even 10 minutes after the take off there were people complaining about the seats width. I paid 39 $ for a more comfortable seat but I had no advantages. They didn't entartain us in any way (in a 9 hours flight). There were only 2 bathrooms for 280 passengers, the third one was for premoium class. I have to admit it is pretty cheap, but I am wondering if they are putting the health of passengers at risk, since there have been many cases of Deep Vein Thrombosis (DVT).”
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Route Glasgow to Fuerteventura
Peter Walter24 February 2011
“The wife and I flew Glasgow to Fuerteventura 5th Feb 2011& returned a week later. Flying out was the most uncomfortable flight I have ever had as the seat rows are so close together my knees were jammed hard against the seat in front of me for over 4 hours. This is just pure greed on Thomas Cooks part to get another couple of rows of seats in, even Ryan air is more comfortable than this and I am only 5 feet 10 inches tall. On the return journey we booked extra leg room seats for 25 euros thinking this would be more comfy, wrong the seats would not recline an inch, so the wife and I had to sit bolt upright for 4 and a half hours . On top of this the in flight meal was the worst the wife and I have ever had on a flight. I have never ever heard my wife complain about a meal as much as this, it was 2 small sausages with gravy, they were disgusting and with in one bite she was ready to be sick. I went and complaint to the flight deck crew, all I got was a shrug of the shoulders like so what we have heard it all before. This is the first time we have flown Thomas Cook and the last.”
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Shianne24 July 2010
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