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Alitalia Reviews
Alitalia technical information
IATA code: AZ
ICAO code: AZA
Callsign: ALITALIA
Country: Italy
Airline alliance: SkyTeam
Airline type: regular
Fleet size: 100
Airline destinations: 97
Airline routes: 282
Flying with Alitalia: practical information
Baggage
The embarked baggage allowance of Alitalia is 23 kg (32 kg brasil) per person
The hand baggage allowance of Alitalia is 8 kg (55 x 25 x 35 cm) per person
The excess baggage charge is 23/32 kg EUR 55/70/75/100
Boarding
Check in opening: 2 h
Time acceptance: 45 min
Contacts
Address: Viale Alessandro Marchetti 111, 00148 Roma, Italia
Phone: +39 89 20 10
eMail: assistenza@alitalia.it
Useful links
Alitalia website:Airline company
Alitalia flights and customer reviews
Alitalia-Compagnia Aerea Italiana Spa (CAI), is the largest Italian airline, as well as the country's flag airline. The new company, based in Fiumicino, near Rome, was founded August 26, 2008 from the liquidation process of the old Alitalia-Linee Aeree Italiane (founded in 1947). Its operates domestic, international and intercontinental flights in over 60 countries and more than 90 destinations. Its two main hubs are located in Rome Fiumicino and Milan Malpensa airports, with secondary bases at Milan Linate, Catania, Naples, Turin and Venice. The company has a domestic market share of 49.7% (year 2011), with the exclusive on the route Rome Fiumicino-Milan Linate. The group includes, in addition, the airlines Alitalia Express, Air One, Air One CityLiner, Volare (Volareweb and Air Europe). On 12 January 2009, Alitalia sold 25% of the company's shares to Air France-KLM. Alitalia is part of the SkyTeam Alliance, its frequent flyer program is MilleMiglia.
Alitalia flight statistics
The average ticket fare for Alitalia is 321 Euro
The most used airport by Alitalia is Linate (Milan)
The most popular route for Alitalia is Linate (Milan) - Fiumicino (Rome)
The most common depart time for Alitalia is 07:00
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Alitalia monthly price trends
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Alitalia customer reviews
Average based on 50 reviews
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Review summary
2,9
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Route New York JFK - Milan Malpensa
Alessandra25 August 2016
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Route Bueos Aires - Rome
Alfredo Gonzalez2 June 2016
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Route Dusseldorf - Rome
Fichte28 October 2015
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Route Rome - Miami
Marco26 October 2015
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Route London - Milan
Giovanna23 October 2015
“I had the worst customer service experience ever. Beware of their online booking because they hide lots of onerous conditions in some small print behind the main screen. I accidentally confirmed a london-milan return flight and realised the wrong departure date. I called the customer service immediately and they ignored it saying it was my fault to chose a tariff that does not allow changes and morover if you do not use one leg the other leg becomes void. None of these conditions were clearly spelled out but of course are cripted somewhere to give them legal safety. I lost £250 they just put the phone down on me. I tried then to call the Italian call centre and to add to the mistreatment they said that if I would have made the tickets via the italian website they could have helped but unfortunately i did in the uk website. None of this preferred treatments are spelled out either. As a customer you can only lose. Avoid if you can.”
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Route Rome - Lamezia Terme
Maurizio8 September 2015
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Route Rome - Tokyo
Manuela Capri4 September 2015
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Route Tokyo - Milan
Galli Daniela22 August 2015
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Route Rome Fiumicino - Milan Linate
FERNANDO14 July 2015
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Route Rome - Milan
Fabrizio28 April 2015
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Route Bari - Rome - Munich
Paolo21 April 2015
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Route Bologna - Rome - Athens
JR31 March 2015
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Route Catania - Venice
Maria d amico26 February 2015
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Route Brindisi - Rome - Bangkok
Donatello Magnolo29 January 2015
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Route Bari - Cagliari
Simona26 November 2014
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Route Rome - Casablanca
Gabriele4 October 2014
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Route Rome - Vienna
Giovanni7 September 2014
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Route Bangkok - Paris - Rome - Bologna
valentina31 August 2014
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Route Palermo - Barcelona
maria chiarello16 August 2014
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Route Barcelona - Verona
rosi13 July 2014
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Route Milan - Rome
lighea16 June 2014
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Route Rome - Tel Aviv
davide10 June 2014
“Great company, very professional. The pilots are the best in Europe and the hostess know how to handle dangerous situations. Food on board excellent and remarkable comfort. Procedures quickly and without strange surcharges such as low cost carriers.”
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Route Naples - Rome
davide23 May 2014
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Route Milan - Tunis
Zaccone antonio4 October 2013
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Route Milan Malpensa - New York jfk
Elisabetta31 August 2013
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Route London - Rome - Palermo
salvatore21 May 2013
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Alex22 October 2012
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Route Rome - Beijing
Fabio24 September 2012
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Route Milan - Rome
marco4 September 2012
“I use to fly frequently with az despite everything it is a good company, even if the good times of the 80s are gone, the board crew was fabulous, even without doing anything; today everything is very ordinary the route MI RM has been improved; fast track and check in super fast should offer on this route spaces more comfortables or (by paying) a superior service level (for example trays to eat breakfast or lunch or dinner).”
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Route Naples - Venice
GF1 September 2012
“Impeccable flight; ground crew and board crew kind. Comfortable plane; free drinks and adjustable seats. The check in system is fast, and the ground crew is helpful. I had no problems with the hand luggage or anything. It costs a little bit more, but certainly it is better than Ryanair or Easyjet.”
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Route Venice - Catania
Vianello Roberto26 June 2012
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Route Milan - Cagliari
sonia10 June 2012
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Route lin-fco-mia-mxp
brus2 May 2012
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Route Dallas - Milan
Simone plp23 April 2012
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Route Milan Linate - Rome Fiumicino
Guido17 February 2012
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Route Milan - London
Fabrizio7 November 2011
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Route Rome - São Paulo
silvania30 September 2011
“It was the worst airline I have traveled in my life! They lost my luggage and I have received no information, it's horrible!”
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Route Rome - Chicago
Paolo12 August 2011
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Elena26 July 2011
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Route Genoa - Naples
Patrizia Lupi28 June 2011
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Route Milan - Naples
paola abate24 June 2011
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Giorgio15 November 2010
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Route New York - Milan - New York
Christopher10 November 2010
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Route Milan - Rome - Istanbul - Milan
Gabriele7 November 2010
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Route Milan Linate - Barcelona
Michele5 November 2010
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Route Venice - Catania
Leitham29 July 2010
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Route Milan Linate - Rome Fiumicino
Armando23 June 2010
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anonymous1 December 2008
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Route Milan - Rome
FRANCESCO15 November 2008
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Franco10 January 2008
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