Volotea

Let's see:50 minutes lateThreatened to pay 50 euro for making the hand luggage a checked baggage, because I couldn't bring a bag with me.How are old people and mothers/fathers with their children able to use their pills and feed their little ones again?Hostesses and Steward were clearly fresh, nervous and very presumptuos unfortunately.The air smelled of vomit, there were a lot of stains everywhere and gums behind multiple seats: so much for cleanliness.The convenience isn't there: they don't allow the Paypal option to highlight so you have to pay 30 euro for online booking, then they try to spill more money from you with whatever means: check-in in airport if you don't do it online (and luckily I did even though they state they already have the code and you only need to say it before flying), they look for the smallest bump in your luggage to see if it doesn't fit in their poor miniscule luggage-measurer to make you pay, even though the Boeing 717 is capable of holding a lot more than those miniscule baggages, and so on.They won't have my money from now on, nor those of my family, of my friends, of whoever I will suggest to not fly with them.

You absolutely want to avoid the Volotea company because it frequently uses to overbook the planes. I paid for a ticket, I booked and they confirmed the booking for the Bastia/Nantes flight of the 31th August and I did not manage to take off because there were too many passengers compared to the numbers of seats. The ground crew in the airport told me that was a Volotea's choice. So I had to take the next day flight and I discovered that even in this one 4 passengers (an entire family with two young children) had the same fate of mine. Such a treatment is so disrespectful to the customers, and I can only invite the website users to boycott this company.

Situation of total defenseless in Venice's airport, due to a luggage that could not enter in their gauge. Thay asked us to pay 60 euros despite the luggage had the right measures, they threatened us, telling us to pay, if we would not have paid we would have been left in the airport.

Let's just say "value for money".

Everything has been good: punctuality, cleanliness, and there was enough space between the seats, the price to put the bag in the hold is cheap. As first experience I must say it's been quite good, I hope they will continue to improve...