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Spicejet technical information
IATA code: SG
ICAO code: SEJ
Callsign: SPICEJET
Country: India
Airline type: low cost
Fleet size: 47
Airline destinations: 44
Airline routes: 138
Flying with Spicejet: practical information
Baggage
The embarked baggage allowance of Spicejet is 20 kg per person
The hand baggage allowance of Spicejet is 7 Kg (55 x 35 x 25 cm) per person
The excess baggage charge is Rs.200 per Kg
Boarding
Check in opening: 2 h
Time acceptance: 45 min
Contacts
Address: SpiceJet Ltd.,319, Udyog Vihar,Phase IV,Gurgaon,Haryana,India.
Phone: 1800 180 3333 - 0987 180 3333
eMail: custrelations@spicejet.com
Useful links
SpiceJet website:Airline company
SpiceJet flights and customer reviews
SpiceJet, founded in May 2005, is a low cost airline based in New Delhi, India. It operates internal flights in a large network of Indian destinations. In 2007 and 2009, SpiceJet was voted the best low cost company in Central and South Asia by Skytrax, the prestigious independent institution for evaluating airlines. The main technical bases of the company are the international airports of Indira Gandhi (DEL), in Delhi, Chennai (MAA) and Rajiv Gandhi (HYD), in Hyderabad. The secondary bases are located in the airports of Chatrapati Shivaji (BOM), in Mumbai and Netaji Subhash Chandra Bose (CCU), in Calcutta.
SpiceJet flight statistics
The average ticket fare for SpiceJet is 168 Euro
The most used airport by SpiceJet is Chhatrapati Shivaji (Mumbai)
The most popular route for SpiceJet is International (Dubai) - Chhatrapati Shivaji (Mumbai)
The most common depart time for SpiceJet is 10:00
Rank major airports served by SpiceJet
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SpiceJet monthly price trends
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SpiceJet customer reviews
Average based on 4 reviews
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Review summary
1,8
ON 5
Poor
Route New Delhi - Varanasi
Gery27 November 2013
“A disaster: you had better to take some painkillers if you are going to book a flight with this airline. On the outward journey and the return trip we had a 2 hours delay, a disaster, you had better to fly with another airline.”
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Route Bengaluru to Kolkata
aarunima dhawal20 October 2011
“Spicejet has the worst ground management at the Bengaluru Airport. The Manager has no manners of how to interact with the customers. They forget that that fliers pay for their ticket and they don't. A bunch of liars, rude, arrogant people. Can't handle their customers queries at all. They just try to cover up with vague answers, it's like banging your head against a wall.It would be good for the airlines if they hire good communicators and better managers.Flight gates shut 30mins before the departure, amazing isn't it? people have never traveled in a flight before then. How can a manager give such a stupid answer, flight gates shut 10 mins prior to departure not 30 to 40 mins before. Manager says even if you pay me a lac i can't let you board this flight, Hello get yourself trained on how to communicate with the customer, what kind of behavior is this. The MANAGER who proudly stated i am the head here, nobody is superior to me, says i can't shift you to the next flight as there are no seats available.After 15 minutes when i address another supervisor she replies there were seats available in the next flight i could have shifted you there. So the staff doesn't know themselves whether there is availability or not.The ground staff reschedules a ticket for another passenger traveling to some other city for free, no rescheduling cost even. Lucky Him. Whereas tickets for the afternoon flight for me was on a rise from 6000 to 9500 in half an hour. Acceptable. But the website shows that the ticket prices are still cheap.The tickets were cheaper on the website than the airport though they kept claiming that the ticket price at the airport was the correct one, so it is useless having a website then, isn't it? despite of showing it to the manager on the phone, he says i am wrong. CUSTOMER ARE BLIND OR DUMB, IS THAT WHAT YOU THINK SPICEJET AIRLINES?”
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Route Pune - Delhi
Jean Pierre31 October 2010
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Route Delhi - Chennai
May25 July 2010
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